Legal Documentation
Cycloyd Privacy Policy
1. Introduction
Cycloyd is committed to protecting the privacy, confidentiality, and security of personal information and project data entrusted through its website, BIM platform, AI services, APIs, and related services.
2. Information We Collect
Information may include names, company details, email addresses, phone numbers, account details, billing information, BIM models, drawings, project data, technical information, usage data, and support communications.
3. How We Use Information
To provide services, manage accounts, process payments, improve functionality, maintain security, provide support, communicate with users, and comply with legal obligations.
4. Artificial Intelligence Processing
Cycloyd may process user-submitted content to provide AI-powered recommendations, automation, analytics, and BIM-related functionality. Users remain responsible for validating AI-generated output.
5. Legal Basis for Processing
Processing may be based on consent, contractual necessity, legitimate business interests, and legal obligations.
6. Information Sharing and Disclosure
Information may be shared with service providers, cloud infrastructure providers, payment processors, professional advisors, and authorities where required by law. Cycloyd does not sell personal information.
7. International Data Transfers
Information may be processed and transferred in jurisdictions where Cycloyd and its providers operate.
8. Data Security
Cycloyd maintains reasonable administrative, technical, and organizational safeguards but cannot guarantee absolute security.
9. Confidential Project Information
Users are responsible for determining whether uploaded information contains confidential, proprietary, or regulated data.
10. Data Retention
Information is retained as necessary for operational, legal, contractual, compliance, and business purposes.
11. User Rights
Users may request access, correction, deletion, restriction, objection, portability, or withdrawal of consent where applicable.
13. Third-Party Services
Cycloyd is not responsible for third-party services, privacy practices, content, or operations.
14. Children's Privacy
Services are intended for professional and business use and not for individuals under 18 years of age.
15. BIM and AI Data Processing
Cycloyd may process BIM models, project files, specifications, drawings, and documents to provide storage, collaboration, analytics, rendering, and AI functionality.
16. Customer Content Ownership
Users retain ownership of uploaded content. Users grant Cycloyd a limited license to host, process, store, and transmit content solely for providing and improving services.
17. Communications
Cycloyd may send operational, billing, support, security, and account-related communications.
18. Changes to this Privacy Policy
Cycloyd may modify this Privacy Policy from time to time. Updated versions become effective upon publication.
19. Contact Information
Email: info@cycloyd.com
Website: https://cycloyd.com
Privacy Requests: info@cycloyd.com
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